Terms and Conditions

Welcome to Novabasis.com

These terms and conditions outline the rules and regulations for the use of Novabasis LLC’s Website, located at https://novabasis.com.

530-B Harkle Road STE 100
Santa Fe, New Mexico 87505, USA
+1 (575) 618-3117

By accessing this website we assume you accept these terms and conditions. Do not continue to use Novabasis.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Refund Policy

Novabasis offers a no-hassle refund policy to its customers. Certain conditions apply.

If you wish to cancel your order and discontinue our services before the project has begun, you may do so and Novabasis will provide you with a complete 100% refund minus the transaction charges.

If you wish to discontinue our services while the project is still active, Novabasis will refund you the balance payment of your order. The amount for which we have already done the work for your project will be retained and the remaining balance will be refunded.

Any type of project—whether active, on hold, in-progress or already completed—will be ineligible for a partial or full refund provided that payment for that project was made 90 days ago or more than 90 days ago.

If you have any specific concerns and require a complete refund, you may send us a refund request and we will take the decision accordingly.

100% Money Back Guarantee

Novabasis has a no-hassle 100% money back guarantee policy for SEO projects. Certain conditions do apply.

If the client’s designated website is not ranking after completing all the deliverables assigned for that project inside 30 days, Novabasis will not hold the client liable for payment and will reimburse the entire payment amount to the client, including any and all transaction changes.

Clients must contact Novabasis and initiate the money-back guarantee process within 60 days from the date of project completion. Requests received after 60 days will not be entertained.

Recurring Payment Policy

Unless quoted in writing, all Internet Marketing Services by Novabasis will be charged on a monthly and/or prepaid time recurring basis. This includes, services such as Search Engine Optimization (SEO), Pay Per Click Advertising (PPC), Social Media Marketing, Content Marketing, Reputation and Brand Management and other similar Digital Marketing services. Depending on the length, complexity and duration of a project, certain Web Design and Development based projects may also be charged on a recurring monthly payment basis.

Client Feedback And Approval

Prompt client feedback and approval is required for all projects undertaken by Novabasis , unless auto-approval is provided by the client in writing. If no client feedback is received for 30 days or by the project completion date (whichever comes first), Novabasis will reserve the right to keep the cost of the project as we pre-allocate all resources for the project entirety. Clients will not be eligible for a full refund; however, a partial refund is possible upon mutual agreement.

Right to Refuse

We reserve the right to refuse service to anyone at our discretion.

Client Websites

Novabasis will not be liable or responsible for any damages of any kind to the client, their website(s) or any other entity. Clients who are dissatisfied with the service can request a refund and discontinue using the site. We will not be responsible for any accidental loss or release of client data or for any penalties the client website may incur from search engines. Novabasis only utilizes white-hat SEO strategies in accordance with Google Guidelines. Any action we take, we do so only after informing the client and seeking their approval beforehand.

Changes To Client Website (General)

We advise all clients to routinely backups their website in case of any data loss. Novabasis will not be liable for any loss of data or website issue. We recommend clients never make any changes to their website without informing us first beforehand.

Changes To Website META Tags

Changing the website template, design, or META tags can impact rankings, and traffic. We strongly advise and recommend that clients never change any META details or content on a landing page or website without informing us beforehand. Novabasis will not be responsible for any rankings, traffic loss as a result any changes to META, content, design or theme change from any party.

Search Engine Penalties

Novabasis will not be liable in any way if a client website is penalized by search engines for any reason. Novabasis practices white-hat SEO in full accordance with Google Guidelines and we always seek approval from the client before making changes to their website. Should search engines penalize the site for any reason, Novabasis will not be held liable or accountable.

Web Development Policy

We only do development work at client’s request. Novabasis will not be held liable or responsible for any damage to the website, loss or theft of data, or damage to any other online and/or offline property. Clients are encouraged to provide us with user-level access instead of administrative access wherever possible. We also recommend that clients change any login details they provide us after we have successfully concluded the assigned task. We highly recommend that clients keep a backup of their website on a secure server. If the website disappears from the Google Index or is completely erased accidentally, Novabasis will not be held liable or accountable.

SEO Work

Novabasis shall not be responsible if search engines start discounting links from their index for any reason. Neither will Novabasis be liable for any rankings or traffic loss due to search engine updates or strategy changes from either end. Any delays or performance issues arising from client hosting, ISP provider, delays from client’s end or from circumstances beyond our control will not be the responsibility of Novabasis . By using the website, you hereby waive any claim against Novabasis arising out of any type of loss, theft, malfunction or disruption to the client website or any properties attached or associated with it.

Cookies

We employ the use of cookies. By accessing Novabasis .com, you agreed to use cookies in agreement with the Novabasis LLC’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Novabasis LLC and/or its licensors own the intellectual property rights for all material on Novabasis.com. All intellectual property rights are reserved. You may access this from Novabasis.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Novabasis.com
  • Sell, rent or sub-license material from Novabasis.com
  • Reproduce, duplicate or copy material from Novabasis.com
  • Redistribute content from Novabasis.com

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Novabasis LLC does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Novabasis LLC,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Novabasis LLC shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Novabasis LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Novabasis LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Novabasis LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Novabasis LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Novabasis LLC’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.